Plain-language summary
This is the short version. The sections below have the details.
- What we collect — basic account information and, if you practise with Speech Check, voice recordings and the metrics derived from them (loudness, articulation, tempo, pitch variance).
- Why we collect it — to make the product work, to show you how your speech is changing over time, and to improve Speech Check.
- Where it lives — on Canadian servers, encrypted in transit.
- We don't sell your data. We don't use it for advertising. We don't share it with your clinician unless you explicitly ask us to.
- You can delete your data at any time.
Who we are
Speech Check is a product of Skyline Innovation Inc., a Canadian company incorporated in British Columbia with offices in Vancouver. When this policy refers to "we," "us," or "Skyline," it means Skyline Innovation Inc.
If you have questions about your personal information, you can reach our privacy contact at info@skylineinnovation.ca.
Placeholder — legal review
Depending on provincial residency of members, PIPEDA (federal) and provincial privacy statutes (PIPA in BC, Law 25 in Quebec, PHIPA where applicable) may each apply. Counsel should confirm which regime is primary for pilot participants and adjust language accordingly. Also confirm whether a formal Privacy Officer designation and contact is required in the final document.
What we collect
We try to collect as little as possible. The categories below describe what we actually handle.
Account information
- Your name (first and, optionally, last)
- Your email address
- The province or territory you're in (for study eligibility and time zone)
- Basic profile preferences — how you'd like us to contact you, time of day that suits you
Practice data
- Voice recordings from the guided sessions you complete
- Metrics derived from those recordings (loudness, articulation, tempo, pitch variance)
- When you practised, which session guides you chose, and how long each session lasted
Pilot feedback
- Survey responses you send us
- Notes you share during check-in calls, with your knowledge
Technical information
- Device type, operating system, and app version (for troubleshooting)
- Crash reports, if you opt in to sending them
- Approximate location derived from your IP address (country and region, not precise location)
Placeholder — legal review
Final document should specify whether any information collected is considered "personal health information" under provincial health-privacy law. Counsel should advise on whether Speech Check data falls under PHIPA (Ontario), PIPA (BC), or is governed by PIPEDA alone.
Voice recordings specifically
Voice recordings are the most sensitive data Speech Check handles, and they deserve their own section. Here is exactly what we do with them.
- Recordings stay on Canadian servers, encrypted in transit and at rest.
- We never sell recordings. We never share them with advertisers.
- We don't share recordings with your clinician unless you have explicitly invited them into your account and consented to that sharing.
- You can delete your recordings from your account settings at any time. Deletion is irreversible.
- We may use recordings to improve Speech Check — for example, to test whether a new metric is reliable — but only in aggregate and only if you haven't opted out in your settings.
Placeholder — legal review
The final document should describe the legal basis for processing voice biometric data (which may be treated as a sensitive category). It should also specify retention periods, whether recordings are ever used to train third-party machine-learning models, and whether any processing occurs outside Canada (e.g., for transcription or analysis via third-party APIs).
How we use your information
We use the information above to:
- Create and maintain your Speech Check account
- Run the speech-practice sessions and show you your own trends over time
- Send check-in emails and communication related to the pilot
- Respond to your questions and requests
- Improve Speech Check — fixing bugs, testing new features, measuring whether practice guides actually help
- Comply with legal obligations (tax records, lawful requests from authorities)
We do not use your information to:
- Sell it, trade it, or rent it to anyone
- Serve advertising — there is no advertising in Speech Check
- Build profiles for marketing to third parties
- Train external AI systems without your explicit consent
When we share information
We share your information only in specific, limited ways:
With your clinician, if you invite them
If you choose to invite a speech-language pathologist into your account, they'll see your practice trends — the same metrics the dashboard shows. They will not automatically receive raw recordings. You can withdraw clinician access at any time.
With service providers who help us operate Speech Check
We work with vendors for hosting, email delivery, and crash reporting. These providers are bound by contract to handle your information only as needed to provide their service, and never to use it for their own purposes.
Placeholder — legal review
Final document should list sub-processors by name, with links to their respective privacy policies, and should specify whether any of them store or process data outside Canada. This is typically required for transparency under PIPEDA and PIPA.
When required by law
We may be compelled to disclose information if we receive a lawful request from a court, regulator, or law enforcement. If this happens, we'll resist requests that look overbroad and notify affected members where we're legally permitted to do so.
Where your data lives
All Speech Check data — including your account details, practice recordings, and derived metrics — is stored on servers located in Canada. Data is encrypted in transit using TLS, and at rest using industry-standard encryption.
We follow appropriate technical and organizational safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Placeholder — legal review
Final document should name the specific Canadian hosting region (e.g., AWS ca-central-1, Azure Canada Central, or Google Cloud northamerica-northeast1), describe the backup strategy, and state whether any subset of data (e.g., error logs) may transit to providers outside Canada even briefly.
How long we keep it
We keep your information only as long as necessary for the purposes described in this policy.
Placeholder — legal review
Final document should include specific retention periods — for example: "Voice recordings are retained for the duration of your active account, plus [X] days after account closure." Counsel should advise on appropriate retention windows for pilot data, research consent, and any regulatory records Skyline must maintain.
When you delete your account, we remove your personal information from our active systems within a reasonable period, subject to the placeholder retention windows to be finalized above.
Your rights and choices
You have the following rights with respect to your personal information:
- Access — you can ask to see what personal information we hold about you.
- Correction — you can ask us to correct information that's wrong or incomplete.
- Deletion — you can ask us to delete your account and associated data.
- Export — you can request a copy of your practice data in a machine-readable format.
- Withdraw consent — you can withdraw consent for specific uses (for example, using your recordings to improve Speech Check) at any time in your account settings.
- Complain — if you believe we've mishandled your information, you can contact us first, and you can also file a complaint with the Office of the Privacy Commissioner of Canada or your provincial equivalent.
To exercise any of these rights, email info@skylineinnovation.ca.
Cookies and analytics
The Speech Check website uses a minimal number of cookies — primarily for essential functions like keeping you logged in. We don't use advertising cookies or tracking pixels.
Placeholder — legal review
Final document should list any analytics providers in use (e.g., Plausible, self-hosted analytics, or none), whether visitor IPs are anonymized, and whether any cookies require consent under Quebec Law 25 or equivalents.
Children and minors
Speech Check is intended for adults — people 18 and older. We do not knowingly collect information from children under 13. If you believe a minor has created an account, please contact us and we'll remove the account.
Placeholder — legal review
Counsel should confirm the minimum age for pilot participation and whether a specific parental-consent mechanism is required for participants aged 13–17 (or equivalent thresholds under provincial law).
Changes to this policy
We may update this policy from time to time. When we make material changes — especially any that affect what we collect, how we use it, or how we share it — we'll notify you by email at least 30 days before changes take effect, so you have time to review and decide whether to continue.
The "Last updated" date at the top of this page shows when the current version was published.
For any privacy-related question, request, or concern:
You can also reach us through the contact page for general inquiries.